SHIPPING POLICY

SmartNest Living

At SmartNest Living, we aim to deliver your order as smoothly and transparently as possible. Below you’ll find everything you need to know about our shipping process.

 Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Once your order has been processed, you will receive a confirmation email with tracking details when available.

Shipping Destinations

We ship to:

• South Africa

• Selected African countries

• International destinations including the USA, UK, Canada, Australia, and more

Shipping availability and delivery times are shown at checkout.

Estimated Delivery Times

Delivery times may vary depending on your location:

• South Africa: 10–18 business days

• Rest of Africa: 12–25 business days

• International: 7–15 business days

Please note that these are estimated delivery times and may be affected by customs processing or local courier delays.

Tracking Your Order

Where available, tracking details will be sent to you via email once your order has shipped, allowing you to follow its journey.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and order value.
Free shipping may be offered on qualifying orders.

Customs & Duties

Customs policies vary by country. Any applicable customs duties or import taxes are the responsibility of the customer and are not included in the product price or shipping cost.

Delays & Exceptions

While we do our best to ensure timely delivery, occasional delays may occur due to factors beyond our control. We appreciate your patience and understanding.

Need Help?

If you have any questions about your order or shipping, please contact us at:
smartnestliving.shop@gmail.com
We aim to respond within 24–48 business hours.